高级客户服务专员-私人专线

马上申请

描述

十大赌博靠谱网络平台是谁

关系十大赌博靠谱网站平台是一个龙头, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our 客户. 作为十大赌博靠谱网站平台市场的主要参与者, 十大赌博靠谱网络平台为自己充满活力的文化感到自豪, 协作环境, 以及对成功的持续追求. 有着悠久的历史和光明的未来, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.


十大赌博靠谱网络平台要找的东西

The primary responsibility of this position is to assist the Sales and Account Man年龄ment teams in servicing and retaining 客户. The Senior Client Service Specialist works to ensure client retention goals are met by responding promptly to requests from 客户, 前景和成员的生产人员. This individual is expected to project a professional company im年龄 through all interaction with 航空公司, 客户, 生产商, 团队成员和其他人. 除了, this position will be responsible for training and providing mentorship to less experienced client service team members.


一瞥你的一天

  • Assists with the day-to-day maintenance of customer files in order to support the Service team.
  • Develops professional business relationships with 生产商, account man年龄rs and 客户.
  • Develops, maintains and demonstrates a thorough knowledge of Personal Lines products and services.
  • Actively learns, demonstrates and fosters the 关系 culture in all actions.
  • Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss client solutions and/or referring 客户 to producer when needed.
  • Identifies, researches and provides resolution for escalated client issues.
  • Assists in the remarketing of renewals to ensure a high level of account retention.
  • 订单续订政策. Checks renewal policies against proposals and bills policies in 年龄ncy man年龄ment system.
  • Handles endorsements 包括 entering on company websites, 跟进未收到承运商的背书, 检查背书的准确性, 票据背书和发送给客户.
  • Follows up on new business submissions with 航空公司 for submissions not being handled by Risk Placement Specialists.
  • Enters and rates policies in carrier websites and orders new policies as needed.
  • Issues standard certificates of insurance and other forms for holders (e.g. EOP,粘合剂等.).
  • Checks on payment status of direct bill policies to assure policies are not cancelled and alerts appropriate Producer if policies are in danger of cancellation due to non-payment of premium.
  • 跟进索赔和现状, updating the 年龄ncy man年龄ment system with claims activity, 支付关闭, 等.
  • Checks audits for accuracy and reviews with 年龄ncy staff as appropriated. Bill audits, creates audit review letter and sends to client.
  • Order motor vehicle reports “MVRs” and loss run as directed.
  • Act as resident expert for AMS and provides training and ongoing guidance to team members at all levels.

需求

在这个职位上取得成功所需要的东西

  • A 财产 and 伤亡 License from state of domicile is required must be maintained.
  • 高中毕业证书.
  • 会两种语言,视地点而定.
  • 4+ years of experience in Customer Service with preference given to individuals with personal lines experience.
  • Proficient in using computers, internet Microsoft Office Suite and online rating systems.
  • Knowledge of insurance markets, products, services insurance ratings and underwriting procedures.
  • 对个人业务范围的工作知识.
  • Outstanding interpersonal and communications skills are required to maintain effective relationships with 客户, 同事, 航空公司, 供应商和其他. 
  • Must be able to understand written and oral communications and interpret information written within policies.  
  • Ability to work independently with limited daily supervision and to work effectively in a team environment.
  • Ability to function effectively under tight time constraints, 始终如一地完成严格的截止日期, 优先考虑, and handle multiple tasks in a demanding work environment.

为什么选择关系?

  • 竞争力的薪酬.
  • A safe and healthy work environment provided by our robust benefit program 包括 family health and wellness programs, 401K, 员工援助计划, 带薪休假, 带薪假期及更多.  
  • 职业晋升和发展机会.
  • Paid training and continuing education to obtain/maintain your insurance license.

注意: The above is not all encompassing of the full position description. 


关系十大赌博靠谱网站平台公司. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, 宗教, 年龄, 性, 国家的起源, 残疾状态, 遗传学, 受保护老兵身份, 性取向, 性别认同或表达, 或者其他受联邦政府保护的特征, 州或地方法律. 这适用于所有雇佣条款和条件, 包括招聘, 招聘, 放置, 促销活动, 终止, 裁员, 回忆, 转移, 休假, 补偿, 和培训.


The w年龄 range for this role takes into account the wide range of factors that are considered in making 补偿 decisions 包括 but not limited to skill sets; experience 和培训; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 在关系, it is not typical for an individual to be hired at or near the top of the range for their role and 补偿 decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. 


You may also be eligible to participate in a discretionary annual incentive program, 根据项目管理规则, 据此裁决, 如果有任何, 取决于各种因素, 包括, 但不限于, 个人与组织绩效.